Privacy Policy
Privacy Policy for Cordele GA Online
Cordele GA Online ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, use our local home services directory, communicate with us, or interact with our AI-powered systems and business assistants.
By using our website or services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Business name
- Email address
- Phone number
- Mailing / service address
- Quote request and service details
- Information submitted through directory forms and quote requests
Business Information
- Company details and licensing information
- Service categories and coverage areas
- Directory listing requirements and preferences
- Customer communication details
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics data
Communication Data
We may collect records of:
- SMS messages
- Voice calls and voice AI interactions
- Emails
- Chatbot and Directory AI assistant conversations
- Featured business AI assistant conversations
for quality assurance, training, customer support, and service delivery.
How We Use Information
We use information to:
- Provide requested local directory and contractor matchmaking services
- Connect homeowners with local home service professionals
- Deliver customer support
- Send service updates and quote confirmations
- Send SMS notifications and appointment details
- Respond to inquiries
- Improve our website and directory user experience
- Process listing claims and subscription payments
- Maintain security
- Comply with legal obligations
SMS Communications
By providing your phone number and opting in, you consent to receive SMS messages from Cordele GA Online and connected service professionals.
These messages may include:
- Quote request updates and contractor responses
- Appointment reminders
- Follow-up communications
- Customer service notifications
- Review requests
- Marketing messages (when consent has been provided)
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying: STOP to unsubscribe or HELP for assistance.
SMS Data Protection
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with contractors or subcontractors providing requested services, messaging platforms, hosting providers, and payment processors is permitted solely for the purpose of operating our local directory and connecting you with home service experts.
Text messaging originator opt-in data and consent information will not be shared with any third parties except as required by law.
Cookies and Tracking Technologies
We may use:
- Cookies
- Analytics tools
- Tracking pixels
- Session technologies
to improve website performance and user experience. You may disable cookies through your browser settings.
Third-Party Services
We may use trusted third-party providers including:
- CRM platforms
- Payment processors
- Hosting providers
- Email service providers
- SMS and voice providers
- Artificial intelligence platforms
- Analytics and Google Places providers
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain information only as long as necessary to:
- Provide directory and referral services
- Maintain business records
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
Your Rights
Depending on applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of information
- Withdraw consent
- Request information about data processing
Children's Privacy
Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Changes become effective when posted on this page.
Contact Information
Cordele GA Online
Email: [email protected]
Website: cordeledirectory.com
Created and Maintained by Your Business Agency
Last Updated: August 2026